Here at Madison Miel D'or every moment of this process is met with the intention to become a piece of you or a loved one forever. It is so inspiring to share the love and passion for jewellery with our community.

From a creative thought, to holding the physical final piece in your hands, the process is a sweet journey that deserves patience.

 To be intentional with every moment of this process, is to deliver a piece full of magic to its new owner. 

Handmade art always has a different type of feel, you know that the artist has put their heart and soul into their work. 

From hand picking stones to watching metal melt, we are sure that it will be worth the wait.

I am a strong believer in sustainable and ethical practices in every part of my life, and this is embedded into my business:

-All stones are selected with knowledge of where, what, how they got into my hands.

-All metals are recycled. 

-All packaging is made in New Zealand, and is biodegradable. 

-Where possible I aim to choose sustainable materials and options so that my business has a smaller footprint.

-I try to support local as often as possible.

PRODUCTION TIME

Madison Miel D'or is made to order and handmade in  Western Australia. With each piece being made to order with extraordinary care and detail, please allow up to 4-6 weeks (excluding holidays) for production. Additional production and shipping delays may occur due to global shipping challenges.

Please email madisonmieldor@gmail.com if you have any urgent shipping requests, and be sure to choose the appropriate delivery option. 

After your payment has cleared and your order is completed at checkout you will receive an automated email of your invoice. Please note this email may be located in your SPAM/JUNK folder if you are ordering from us for the first time.

We truly appreciate your support of our products. If any issues arise with your order, we will communicate with you immediately and work to resolve it.

Madison Miel D'or is not responsible for items damaged or lost in transit.

RETURNS

We strive for top customer service and satisfaction. However, as each piece is handmade to order, outside of repairs and issuing a claim for defect, we do not accept returns. If your piece has been damaged or is defective please email madisonmieldor@gmail for a repair authorization within 24 hours from receiving your order. Custom pieces/personalized pieces cannot be returned unless the item is damaged or we made a mistake. Stone lost or damaged can be replaces at the owners expense. Jewellery that has been damaged, scratched, bent or broken depending on severity may be fixed at owners cost after inquiring with Madison Miel Dor. 

If you cancel your order within 12 hours, you will receive a refund. However, after 12 hours you’re subject to up to a 50% restocking fee based on the materials of the piece and the amount of work that's been done. Custom pieces/personalized pieces cannot be cancelled after 24 hours. After 12 hours you may still be subject to the restocking fee.